The Toy Store Accessibility Overview

The Toy Store in Disney Village offers a wide range of Disney-themed toys, games, and souvenirs suitable for all ages.

Physical Accessibility

• Step-free access with wide entrances allowing easy passage for wheelchairs and mobility aids.
• Spacious aisles inside, about 120 cm wide, providing comfortable maneuverability for wheelchair users.
• Shelves and displays are arranged with some lower sections accessible to guests in wheelchairs.
• Level, slip-resistant flooring throughout the store enhances safety and ease of movement.

Staff Training and Support

• Staff are trained in disability awareness and are available to assist guests with reaching items, navigating the store, or carrying purchases.

Sensory Environment

• The store features bright lighting and engaging displays, which may be stimulating for guests with sensory sensitivities.
• Guests can request assistance or quieter shopping times to reduce sensory overload.

Additional Support

• Assistance dogs are welcome in the store.
• Accessible payment options and communication support are available upon request.

Shopping Service

• When you spend €50 or more before 3:00 PM, purchases can be left at the store and collected later at your Disney Hotel or at the Disney Store in Disney Village.
• This service covers most Disney Hotels. Guests are advised to ask in-store or at their hotel for full details.

Final Thought
The Toy Store combines a vibrant shopping environment with accessible features and helpful staff, aiming to provide a positive experience for guests with diverse needs. Advance communication helps ensure personalized support.