The LEGO Store Accessibility Overview

The LEGO Store in Disney Village offers a wide selection of LEGO sets, exclusive collections, and interactive displays for fans of all ages.

Physical Accessibility

• Step-free access with wide entrances suitable for wheelchair users and guests with mobility aids.
• Interior aisles are spacious, around 120 cm wide, allowing easy navigation and turning for wheelchairs and scooters.
• Product displays are at varying heights, with some lower shelves accessible to guests seated in wheelchairs.
• Flooring is level and slip-resistant to ensure safety.

Staff Training and Support

• Staff are trained to assist guests with disabilities and sensory sensitivities.
• Assistance is available for reaching items, explaining products, and carrying purchases.

Sensory Environment

• The store includes bright lighting and interactive displays that may be stimulating for some guests with sensory sensitivities.
• Guests can request assistance or quieter shopping times to minimize sensory overload.

Additional Support

• Assistance dogs are welcome throughout the store.
• Accessible payment methods and alternative communication options are available upon request.

Shopping Service

• When you spend €50 or more before 3:00 PM, you can leave your purchases with the store and pick them up later at your Disney Hotel or at the Disney Store in Disney Village.
• This service is available for most Disney Hotels. Please ask in-store, in our Disney Hotels, or our Partner Hotels for more information.

Final Thought
The LEGO Store provides an engaging and accessible shopping experience for guests of all abilities, combining interactive fun with thoughtful accessibility features. Guests are encouraged to communicate their needs to staff for personalized support.