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Art of Disney Accessibility Overview

Art of Disney is a specialty shop in Disney Village featuring a wide range of Disney-themed artwork, collectibles, and unique souvenirs.

Physical Accessibility

  • Step-free entrance with wide doors allowing easy wheelchair and mobility aid access.
  • The interior has spacious aisles of approximately 120 cm, providing comfortable navigation and turning room for wheelchairs and scooters.
  • Displays are arranged at varying heights, with some lower shelves and tables accessible for guests using wheelchairs.
  • Flooring is level and slip-resistant to enhance safety and mobility.

Staff Training and Support

  • Staff are trained in disability awareness and available to assist guests with reaching items, providing product information, or navigating the store.
  • Assistance is available for carrying purchases or finding specific merchandise.

Sensory Environment

  • The shop features soft background music and moderate lighting, creating a calm shopping atmosphere suitable for guests with sensory sensitivities.
  • Guests can request quieter times for shopping if preferred.

Additional Support

  • Assistance dogs are welcome throughout the store.
  • Accessible payment options and alternative communication methods are available upon request.

Shopping Service

  • When you spend €50 or more before 3:00 PM, you can leave your purchases with the store and pick them up later at your Disney Hotel or at the Disney Store in Disney Village.
  • This service is available for most Disney Hotels. Please ask in-store, in our Disney Hotels, or our Partner Hotels for more information.

Final Thought
Art of Disney combines a welcoming, accessible environment with a rich selection of unique Disney artwork and souvenirs. Staff support and thoughtful layout contribute to a comfortable experience for guests with a range of accessibility needs.

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