Last Updated: 30/07/2025
At DLP Disability Destinations, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services, regardless of your country of residence.
1. What Information Do We Collect?
We may collect the following types of personal data when you use our platform:
Full name
Email address
Phone number
Physical address (if provided)
Accessibility preferences or travel needs (if shared voluntarily)
IP address, device type, browser information, and general location (for analytics and security)
Any other information you voluntarily submit through forms, profile fields, or communications with us
2. How Do We Use Your Information?
We may use your personal information for the following purposes:
To respond to your inquiries or support requests
To provide and manage your user account
To share updates, newsletters, or service information (if you opt in)
To improve our website’s content, accessibility features, and user experience
To ensure compliance with local laws and regulations
We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers (such as email platforms or hosting services) only as needed to operate our platform. These providers are contractually obligated to protect your data.
3. How Do We Protect Your Information?
We take your data protection seriously. Measures include:
Secure servers with SSL encryption
Regular software updates and security monitoring
Limited access to personal information on a need-to-know basis
Data handling in compliance with international privacy regulations (e.g. GDPR, UK GDPR, CCPA, as applicable)
4. International Data Transfers
As we serve users from around the world, your information may be transferred to and stored in countries outside your own, including where data protection laws may differ. We ensure appropriate safeguards are in place when transferring data internationally.
5. Managing and Updating Your Information
You can access, update, or correct your information at any time by:
Logging in to your My Account page
Contacting us at dlp@disabilitydestinations.com
Using the Contact Us page on our website
6. Account Deletion and Data Removal
To delete your account and remove all associated data, please contact us via:
Email: dlp@disabilitydestinations.com
Our Contact Us page (please use the subject line: “Account Deletion” and include your registered email address)
We will process account deletions promptly, subject to any legal obligations to retain specific records.
7. Cookies and Analytics
We may use cookies and third-party analytics tools to enhance your experience, analyze usage patterns, and improve our website. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. Any significant updates will be posted on this page, and where required, we’ll notify you via email or on-site alert.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please get in touch via our Contact Us page or email us directly at dlp@disabilitydestinations.com.
