Tower Hotel Gifts Accessibility and Guest Information

Tower Hotel Gifts is a themed souvenir shop located at the exit of The Twilight Zone Tower of Terror in Walt Disney Studios Park. The shop offers attraction-specific merchandise such as clothing, collectibles, and themed props, as well as general Disney souvenirs. Its décor is styled to resemble a 1930s hotel lobby gift shop, complete with vintage fixtures and eerie details.

Information for Wheelchair Accessibility:

Is the shop wheelchair accessible?
Yes. The shop is step-free, but as it is located at the attraction’s exit, wheelchair users may need to navigate through the ride’s exit route to access it.

Are the aisles wide enough for wheelchair users?
Partially. The layout includes some narrow spaces due to themed props and display stands, especially during busy times when ride guests exit in large groups.

Is the payment counter at an accessible height?
Yes. The counter can be reached from a seated position, and Cast Members can assist with bagging and carrying purchases if required.

Are there accessible fitting rooms?
No. The shop does not have fitting rooms.

Information for Neurodivergent Accessibility:

Is the shop suitable for those with neurodivergent needs?
Partially. The shop can be noisy and crowded immediately after attraction cycles, and the dark, atmospheric lighting may be stimulating for some guests.

Does the shop offer any equipment to assist with neurodivergent needs?
No. There is no dedicated sensory equipment, but guests can ask Cast Members for assistance in finding quieter times or making quicker purchases.

Are there quieter areas or times to visit?
Yes. The quietest times are early in the day before the ride reaches peak attendance or during large-scale park entertainment events.

Additional Information:
Are assistance dogs allowed inside the shop?
Yes. Assistance dogs are welcome and must remain with their handler.

Is seating available inside the shop?
No. There is no seating inside, but there are benches nearby in Walt Disney Studios Park.

Are menus or price lists available in accessible formats?
Prices are shown on merchandise tags. Cast Members can provide verbal assistance or allow guests to view product details on a mobile device.