Can I Request a Profiling Bed or Mobile Hoist in My Room at Disney’s Sequoia Lodge?
Yes, guests can request the use of a profiling bed or mobile hoist during their stay at Disney’s Sequoia Lodge, but these items are not provided by default and must be arranged in advance through the Disneyland Paris Accessibility Team or an approved external equipment provider.
Availability of Profiling Beds and Mobile Hoists
- Profiling beds (electric beds with adjustable height and backrest) are not standard in any room category
- Mobile hoists are also not routinely provided by the hotel but may be available via third-party providers who work with Disneyland Paris
- Guests may also choose to bring their own equipment, subject to delivery and storage conditions
How to Arrange Equipment Hire
To use a shower chair or commode at the hotel, follow these steps:
- Contact a medical hire provider in advance of your trip
- Choose the specific equipment you need
- Provide your arrival date, hotel details, and booking name
- Let the hotel know that you expect a delivery
- Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed
Providers such as Motion4Rent, Mobility Equipment Hire Direct, and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.
Request Process
To request a profiling bed or mobile hoist, follow these steps:
- At the time of booking: Clearly state that you require one or both of these items
- Contact the Disneyland Paris Accessibility Team: As early as possible—ideally at least 4–6 weeks before arrival
- Provide medical details: You may be asked to submit documentation to support your request
- Confirm delivery arrangements: If equipment is being delivered by a third-party, ensure the hotel is informed of the delivery date and provider
Bringing or Renting Your Own Equipment
Guests may bring personal hoists or rent equipment locally from an approved provider. Consider the following:
- Under-bed clearance in accessible rooms is typically 13–18 cm, suitable for most portable hoists
- The hotel can accept delivery of medical equipment prior to arrival if arranged in advance
- Electrical equipment brought from outside the EU should be compatible with 230V, 50Hz European sockets (two-pin plug)
Safety and Support
- Housekeeping and hotel staff will not operate or set up any medical equipment
- Guests must be able to use the equipment independently or with their own support staff/carer
- In-room emergency cords are provided in accessible bathrooms for urgent assistance, but not for daily care needs
Summary
| Equipment Type | Provided by Default? | Available on Request? | Notes |
|---|---|---|---|
| Profiling Bed | ❌ No | ✅ Limited, advance request required | Subject to availability and medical need |
| Mobile Hoist | ❌ No | ✅ Via external provider or BYO | Room must have sufficient under-bed clearance |
| Equipment Delivery | N/A | ✅ Yes | Must be arranged and confirmed in advance |
| Hotel Setup Support | ❌ No | ❌ No | Guests/carers responsible for operation |
Recommendation:
If you require a profiling bed or hoist during your stay, it’s essential to begin the request process early and follow up to confirm arrangements. You can contact the Disneyland Paris Accessibility Team via email or phone to discuss options and ensure that the room layout, clearance, and electrical access meet your needs.
