Are Visual or Hearing Accessibility Features Available in the Rooms at Disney’s Sequoia Lodge?
Yes, Disney’s Sequoia Lodge provides visual and hearing accessibility features upon request. These are designed to support guests who are deaf, hard of hearing, or visually impaired. However, these features are not standard in every room, they must be specifically requested during booking or in advance of your stay.
Overview of Available Accessibility Features
The following visual and auditory adaptations can be arranged for accessible and non-accessible rooms:
For Guests Who Are Deaf or Hard of Hearing
- Visual fire alarms with flashing light alerts
- Vibrating pillow alert systems connected to the fire alarm
- Amplified or large-button telephones
- TV with subtitles enabled (on request)
- Text-based communication or assistance via Guest Services (in-person or at reception)
For Guests Who Are Blind or Partially Sighted
- Large print information leaflets (hotel services, menus, etc.) available at reception
- Assistance from staff to guide or orient guests around the property
- Light-level adjustable bedside lamps in most rooms
- Accessible pathways with tactile flooring in key public areas (e.g. reception, entrance)
Requesting Accessibility Features
These features are not automatically included in all accessible rooms and must be requested as part of your booking process. To ensure they are in place for your arrival:
- Mention your requirements when booking with Disneyland Paris or a travel agent
- Contact the Disneyland Paris Accessibility Team 1–2 weeks before your arrival
- Clearly specify whether you require:
- Flashing visual fire alarm
- Vibrating pillow alert
- Large-button or amplified phone
- Large print materials or assistance for vision loss
Equipment Setup
- Devices such as vibrating pillow alarms and visual fire alerts will be installed in your room before your arrival
- These devices are portable and hotel staff will not install them unless they’ve been requested
- Subtitled TV access can be activated at check-in or by asking Guest Services
Public Area Accessibility
In addition to room-based adaptations, Sequoia Lodge offers:
- Hearing loops at selected reception desks (subject to availability)
- Subtitled safety videos on resort transportation (where applicable)
- Assistance dogs welcome in all public areas and rooms
- Visual signage throughout the hotel with clear contrast and icons
Summary
| Accessibility Feature | Available? | Notes |
|---|---|---|
| Visual fire alarm (flashing alert) | Yes | Must be requested in advance |
| Vibrating pillow alarm | Yes | Provided on request; connects to emergency system |
| Amplified / large-button telephone | Yes | Ask at time of booking or at check-in |
| TV with subtitles | Yes | Can be enabled upon request |
| Large print / alt-format info | Yes | Available from Guest Services |
| Assistance dog access | Yes | Permitted throughout the hotel |
| Hearing loop at reception | Limited | Available at some desks — ask staff for assistance |
Recommendation:
If you need visual or hearing support features during your stay, it’s essential to notify Disney at the time of booking and follow up with the Accessibility Team at least two weeks before your arrival. This ensures that all necessary equipment is installed in your room and staff are prepared to assist as needed.
