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Can I Request a Profiling Bed or Mobile Hoist in My Room at Disney’s Hotel Santa Fe?

Updated

Disney’s Hotel Santa Fe does not provide profiling beds or mobile hoists as part of its standard room equipment. However, guests with mobility needs are welcome to arrange for external medical equipment rental and delivery, including hoists, support rails, and other accessibility aids, to be used during their stay.

Disneyland Paris works with trusted third-party suppliers to facilitate these types of requests, especially for guests requiring specific medical accommodations.

What Equipment Can Be Requested or Delivered?

While Santa Fe does not stock its own profiling beds or hoists, guests can organise delivery of the following items through a specialist supplier:

  • Electric profiling beds
  • Manual or electric mobile hoists
  • Transfer boards or slings
  • Bed rails or grab bars
  • Shower chairs or commodes

Deliveries are usually coordinated via Disney’s Accessibility Services Team or through your own trusted equipment provider. It is recommended to start this process well in advance of your travel date.

Under-Bed Clearance for Hoists

Accessible rooms at Hotel Santa Fe typically provide 12 to 15 cm of under-bed clearance, which is suitable for most mobile hoists. However:

  • The bed base is not adjustable
  • There is no in-room lifting track or ceiling hoist system
  • Guests should confirm equipment measurements with the supplier and hotel before arrival

If a profiling bed is required, the standard bed in the room will often need to be removed by prior arrangement to allow space for the rental bed.

How to Arrange Equipment Hire

To use a shower chair or commode at the hotel, follow these steps:

  1. Contact a medical hire provider in advance of your trip
  2. Choose the specific equipment you need
  3. Provide your arrival date, hotel details, and booking name
  4. Let the hotel know that you expect a delivery
  5. Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed

Providers such as Motion4Rent, Mobility Equipment Hire Direct, and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.

Guest Responsibilities

  • You are responsible for arranging and paying for rental equipment directly with the supplier
  • You should ensure the equipment is safe, compatible with the hotel room, and CE-certified
  • Arrange timely delivery and pickup that aligns with your check-in and check-out dates

Final Recommendation
Although Hotel Santa Fe does not supply profiling beds or mobile hoists, guests can have these delivered through a medical rental company in coordination with Disney’s accessibility team. Planning early is key to ensuring space is available in your room and that your specific needs are fully met during your stay.

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