Is There an Accessible Shuttle Bus from Disney’s Hotel Cheyenne to the Parks?
Yes, an accessible shuttle bus service operates between Disney’s Hotel Cheyenne and the Disneyland Paris parks. The shuttle is fully wheelchair accessible and runs approximately every 12 minutes throughout the day, starting well before park opening and continuing until after closing.
The shuttle stop is located just a short, step-free walk from the hotel’s main reception.
Key Accessibility Features of the Shuttle Service
| Feature | Availability |
|---|---|
| Step-free access to shuttle stop | Yes – paved, level walkway from reception |
| Wheelchair lift or ramp on bus | Yes – fitted on designated accessible shuttles |
| Priority seating for disabled guests | Yes – clearly marked and staff-supported |
| Assistance boarding available | Yes – Cast Members or drivers provide support as needed |
| Space for mobility devices | Yes – accommodates manual and electric wheelchairs |
| Accessible signage and announcements | Yes – both visual and audio updates provided |
| Assistance dogs allowed | Yes – service animals are permitted on board |
| Journey time | Around 8 minutes to the main park entrance |
Accessible buses may have a short wait if one has just departed, but staff can advise when the next one is due or offer alternatives such as an accessible walking route if preferred.
Shuttle Environment
The interior of the accessible shuttle is climate-controlled, well-lit, and relatively calm — though it can be busier during early mornings and park closing times. Securement points for wheelchairs are available, and Cast Members ensure safe boarding and travel.
Additional Accessibility Support
- Staff at the hotel can radio ahead to confirm shuttle readiness
- Priority boarding may be offered during peak hours
- Wheelchair users can remain seated in their devices for the duration of the journey
Tips for Using the Shuttle
- Arrive a few minutes early during peak times to ensure space
- Inform reception if you’ll need help with a mobility device
- Consider walking to the parks (approx. 15-minute accessible route) if preferred
Final Recommendation
The accessible shuttle service from Disney’s Hotel Cheyenne is efficient, easy to use, and thoughtfully designed for guests with mobility needs. Whether you use a wheelchair, scooter, or travel with a service dog, the shuttle provides a reliable and inclusive way to get to and from the Disney parks.