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Can Assistance Dogs Accompany Their Handler in the Dining Area at Hotel Campanile Val de France?

Updated

Yes, guests with assistance dogs are fully welcome to dine in all areas of the restaurant at Hotel Campanile Val de France. Assistance dogs are recognised under French and EU law as essential companions for individuals with disabilities and are permitted in public and hospitality settings, including dining areas.

The restaurant staff understand the role of guide dogs, hearing dogs, medical alert dogs, and autism support animals and are generally respectful and accommodating.

Dining with Your Dog

Assistance dogs may accompany their handler during breakfast or dinner at Le Marché Gourmand. Staff will not question the presence of a trained service animal and will avoid approaching or distracting the dog while it is working.

If you would prefer a quieter or more spacious seating arrangement, staff can help you find a table that provides:

  • Room beside or beneath the table for your dog to lie comfortably
  • A low-traffic corner, away from buffet lines or busy walkways
  • Easy access to exits or toilets if you or your dog need a break

This is especially helpful for guests with dogs trained to provide stability, deep pressure support, or medical monitoring.

Dog Comfort and Support

Although the hotel does not provide dog-specific amenities by default, you can request the following:

  • A bowl of water for your assistance dog during your meal
  • Extra napkins or towels if your dog has specific needs
  • Help carrying your food tray if your hands are full or you’re managing your dog with a lead or harness

There are no additional charges or pet fees for assistance animals.

Staff Awareness and Etiquette

Staff are generally trained not to pet, feed, or interfere with working dogs. However, if your dog is in training or has specific requirements (such as sensitivity to noise or foot traffic), it is helpful to let staff know so they can accommodate you appropriately.

You are not required to show certification, though carrying an ID or service vest may help reduce misunderstandings if travelling from another country.

Outdoor Dining and Relief Areas

If you prefer to sit outside or your dog needs a break before or after meals, the hotel grounds include open green spaces and paved walking areas that are suitable for assistance dog relief. Waste bins are located nearby for convenience.

Final Thought

Hotel Campanile Val de France offers a respectful and accessible environment for guests with assistance dogs. Whether you’re dining in the buffet area or relaxing in the restaurant’s seating zones, your dog can remain by your side without disruption, helping you enjoy meals with ease, safety, and confidence.

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