Merlin l’Enchanteur Accessibility and Guest Information

Merlin l’Enchanteur is an enchanting artisan shop located inside Sleeping Beauty Castle in Fantasyland, Disneyland Paris. Specialising in handcrafted glassware, jewellery, and decorative items, it offers guests the chance to watch artisans at work creating unique pieces in a medieval, magical setting inspired by the legendary wizard Merlin.

Information for Wheelchair Accessibility:

Is the shop wheelchair accessible?
Partially. The entrance is step-free from the castle’s interior walkways, but space inside is limited due to display counters and the workshop area.

Are the aisles wide enough for wheelchair users?
Partially. The shop is small, and narrow pathways can make manoeuvring more difficult during busy times.

Is the payment counter at an accessible height?
Yes. The counter can be reached from a seated position, and Cast Members are happy to assist with handling delicate items.

Are there accessible fitting rooms?
Not applicable. The shop does not have fitting rooms.

Information for Neurodivergent Accessibility:

Is the shop suitable for those with neurodivergent needs?
Partially. The shop has a calm atmosphere but includes the sounds of glass-blowing and occasional crowds when demonstrations are taking place, which may be stimulating for some guests.

Does the shop offer any equipment to assist with neurodivergent needs?
No. There is no dedicated sensory equipment, but Cast Members can help guests find quieter times to visit or move through the shop quickly.

Are there quieter areas or times to visit?
Yes. Early in the morning and during parades are generally the quietest times to visit.

Additional Information:
Are assistance dogs allowed inside the shop?
Yes. Assistance dogs are welcome and must remain with their handler at all times.

Is seating available inside the shop?
No. There is no seating inside, but benches are available nearby in Fantasyland.

Are menus or price lists available in accessible formats?
Prices are displayed on product tags. Cast Members can provide verbal assistance or help check details on a mobile device.