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Le Comptoir du Château Accessibility and Guest Information

Updated

Le Comptoir du Château is a regal-themed boutique located in Fantasyland, Disneyland Paris, near Sleeping Beauty Castle. It specialises in princess costumes, royal accessories, themed toys, and castle-inspired souvenirs, all presented in an ornate, storybook setting.

Information for Wheelchair Accessibility:


Is the shop wheelchair accessible?
Yes. The entrance is step-free and accessible via Fantasyland’s main walkways.

Are the aisles wide enough for wheelchair users?
Partially. While most areas are navigable, costume racks and displays may create narrower spaces, particularly during peak hours.

Is the payment counter at an accessible height?
Yes. The counter is reachable from a seated position, and Cast Members can assist with carrying or packing items if needed.

Are there accessible fitting rooms?
Yes. An accessible fitting room is available, with step-free access, adequate turning space, and a bench for support.

Information for Neurodivergent Accessibility:


Is the shop suitable for those with neurodivergent needs?
Yes. The shop has a bright and cheerful atmosphere, with music and themed décor. It can become busy during costume purchase peaks (such as early mornings and before parades).

Does the shop offer any equipment to assist with neurodivergent needs?
No. There is no dedicated sensory equipment, but Cast Members can guide guests to quieter corners or process purchases quickly.

Are there quieter areas or times to visit?
Yes. Early mornings and during parades are generally quieter.

Additional Information:
Are assistance dogs allowed inside the shop?
Yes. Assistance dogs are welcome and must remain with their handler at all times.

Is seating available inside the shop?
No. There is no seating inside, but benches are available nearby in Fantasyland.

Are menus or price lists available in accessible formats?
Prices are displayed on merchandise tags and shelf signage. Cast Members can provide verbal assistance or allow guests to check details on a mobile device.

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