Emporium Accessibility and Guest Information

Emporium is the largest merchandise store in Disneyland Park, located on Main Street, U.S.A. It offers an extensive range of Disney souvenirs, apparel, plush toys, homeware, collectibles, and seasonal items. Styled as a grand turn-of-the-century department store, it features multiple interconnected rooms running along much of Main Street.

Information for Wheelchair Accessibility:

Is the shop wheelchair accessible?
Yes. Emporium has several step-free entrances directly from Main Street, U.S.A., making it fully accessible for wheelchair users.

Are the aisles wide enough for wheelchair users?
Partially. While some areas have wide walkways, the shop can become very crowded, especially during parade times and park closing, which may make navigation more difficult.

Is the payment counter at an accessible height?
Yes. Counters are accessible from a seated position, and Cast Members are happy to assist if needed.

Are there accessible fitting rooms?
No. Accessible fitting rooms are available at Emporium, however, guest who purchase apparel from this shop can return it for a different size should they find it doesn’t fit.

Information for Neurodivergent Accessibility:

Is the shop suitable for those with neurodivergent needs?
Partially. Emporium is one of the busiest shops in the park, with bright lighting, background music, and frequent high noise levels, which may be overwhelming for some guests.

Does the shop offer any equipment to assist with neurodivergent needs?
No. There is no dedicated sensory equipment, but Cast Members can suggest less crowded sections and assist with quicker transactions when possible.

Are there quieter areas or times to visit?
The quietest times are typically early in the morning after park opening or during major shows and parades when guest traffic is lower.

Additional Information:
Are assistance dogs allowed inside the shop?
Yes. Assistance dogs are welcome and must remain with their handlers at all times.

Is seating available inside the shop?
No. There is no seating inside, but benches are located nearby along Main Street, U.S.A.

Are menus or price lists available in accessible formats?
Prices are displayed on item tags and shelf labels. Cast Members can provide verbal assistance or help guests view product information on a mobile device.