The Ice Cream Company Accessibility and Guest Information
The Ice Cream Company is a quick-service ice cream shop located on Main Street, U.S.A., Disneyland Paris. It offers a range of ice cream cones, sundaes, and frozen desserts, making it a popular stop for guests looking for a sweet treat while enjoying the charm of Main Street.
Information for Wheelchair Accessibility:
Is the restaurant wheelchair accessible?
Yes, The Ice Cream Company is wheelchair accessible. The entrance is step-free from Main Street, U.S.A.
Is the seating in The Ice Cream Company wheelchair accessible?
There is limited indoor seating with free-standing tables and movable chairs, some of which can accommodate wheelchair users. Outdoor seating along Main Street is also available.
Are the buffet counters wheelchair accessible?
Yes. Orders are placed at a counter at a standard height. Cast Members can assist wheelchair users with carrying items to a table if required.
Are there disabled toilets within the restaurant?
No. The nearest accessible toilets are located on Main Street, U.S.A., a short walk away.
Information for Neurodivergent Accessibility:
Is the restaurant suitable for those with neurodivergent needs?
Yes, although it can become busy and noisy during peak park hours and parade times. Guests seeking a quieter experience may wish to visit during non-peak times.
Does the restaurant offer any equipment to assist with neurodivergent needs?
No, there is no dedicated sensory equipment, but quieter seating can be requested when available.
Does the restaurant offer a fast pass system?
No. Service is first-come, first-served. Guests with a Priority Card can speak to a Cast Member for assistance with queuing if necessary.
Dietary Information:
Does the restaurant cater to dietary requirements?
Partially. Dairy-free and vegan ice cream options may be available, though availability can vary. Guests with allergies should confirm ingredients with a Cast Member before ordering.
Additional Information:
How can guests request special assistance or accommodations when booking?
As The Ice Cream Company does not take reservations, guests can arrange special assistance by contacting Disneyland Paris Special Assistance before visiting or by informing a Cast Member on arrival.
Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are welcome inside The Ice Cream Company and must remain with their handlers at all times.
Are menus available in accessible formats (e.g., braille, large print, digital)?
Menus are displayed at the counter and may be available in large print upon request. Digital menus can be accessed via mobile devices. Braille menus are generally not provided for this type of outlet.