Plaza Garden Accessibility Information and Guest Information
How can guests request special assistance or accommodations when booking?
Guests can request special assistance or accommodations by contacting the Disneyland Paris Special Assistance team when booking online or by phone. Additionally, guests can inform Cast Members upon arrival, where Cast Members will do what they can to accommodate guests’ needs..
Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are allowed inside Plaza Gardens Restaurant and must remain with their handlers at all times.
Are menus available in accessible formats (e.g., braille, large print, digital)?
Yes, menus in large print and braille are available upon request. Digital menus may also be accessible via mobile devices.
Information For Wheelchair Accessibility:
Is Plaza Gardens Restaurant wheelchair Accessible?
Yes, Plaza Gardens Restaurant is wheelchair accessible. The accessible entrance is located at the side entrance. If you let a cast member know on arrival that you need access to the wheelchair friendly entrance and they will guide you. – Accessible Entrance
Is the seating in Plaza Gardens Restaurant wheelchair accessible?
Yes, Plaza Gardens features free-standing tables and seating. For any accessibility requirements, please notify the special assistance team in advance or inform a Cast Member on arrival.
Are the buffet counters wheelchair accessible?
While the buffet counters do not feature wheel-under counters, they are at an accessible height to be reached by those in a wheelchair. If assistance is needed, please let a Cast Member know.
Are there disabled toilets within the restaurant?
Yes, there are disabled toilets within Plaza Gardens Restaurant. These features include step-free access, transfer space beside the toilet, an accessible wash basin, and handrails beside the toilet and wash basin.
Information For Neurodivergent Accessibility:
Is the restaurant suitable for those with Neurodivergent needs?
Yes, the restaurant is suitable for guests with neurodivergent needs. Guests sensitive to noise can speak to a Cast Member and request a quieter area within the restaurant. Cast Members will try to accommodate guests where available.
Does the restaurant offer any equipment to assist with neurodivergent needs?
While Cast Members do their best to assist guests with neurodivergent needs, they do not have any dedicated equipment to assist guests.
Does the restaurant offer a fast pass system?
As Plaza Gardens has a queue system due to popularity, guests can apply for and use their priority cards to assist with queuing. Guests should arrive close to their booking time and show the Cast Member at the reservations desk, who will guide them to reduce queuing times. Some waiting may still apply depending on capacity and busyness.
Dietary Information:
Does the restaurant cater to dietary requirements?
Yes, Plaza Gardens caters to dietary requirements. Guests with medical, religious, or lifestyle dietary restrictions should inform Cast Members upon arrival so alternative dining options can be arranged.
Special Assistance Services
Can food be brought to the table for guests who cannot carry trays?
Yes. Cast Members will assist with delivering food to the table if needed.
Can guests bring their own food for medical needs?
Yes, guests may bring medically required food with prior approval from Disneyland Paris Special Assistance.