Captain Jack’s Accessibility And Guest Information
How can guests request special assistance or accommodations when booking?
Guests can request special assistance or accommodations by contacting Disneyland Paris Special Assistance during booking or by informing Cast Members upon arrival.
Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are allowed inside Captain Jack’s and must remain with their handlers at all times.
Are menus available in accessible formats (e.g., braille, large print, digital)?
Menus in large print and braille are available upon request. Digital menus may also be accessible via mobile devices.
Information For Wheelchair Accessibility:
Is Captain Jack’s Wheelchair Accessible?
Yes, Captain Jack’s – Restaurant des Pirates is wheelchair accessible. The accessible entrance is located at the main entrance.
Is the seating in Captain Jack’s – Restaurant des Pirates wheelchair accessible?
Yes, the restaurant features free-standing tables and seating. For any accessibility requirements, please notify the special assistance team in advance or inform a Cast Member on arrival.
Are there disabled toilets within the restaurant?
Yes, disabled toilets are available within the restaurant, featuring step-free access, transfer space, an accessible wash basin, and handrails.
Information For Neurodivergent Accessibility:
Is the restaurant suitable for those with Neurodivergent needs?
Yes, the restaurant is suitable for guests with neurodivergent needs. Guests sensitive to noise may request quieter seating, and Cast Members will try to accommodate where possible.
Does the restaurant offer any equipment to assist with neurodivergent needs?
Cast Members will do their best to assist but there is no dedicated equipment available.
Does the restaurant offer a fast pass system?
Captain Jack’s operates on a reservation basis and does not have a fast pass system. Priority card holders should inform Cast Members on arrival for seating assistance.
Dietary Information:
Does the restaurant cater to dietary requirements?
Yes, Captain Jack’s caters to dietary requirements. Guests should inform Cast Members of any medical, religious, or lifestyle dietary restrictions to arrange suitable alternatives.