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Au Chalet de la Marionnette Accessibility and Guest Information

Restaurant Accessibility And Information:

How can guests request special assistance or accommodations when booking?
Guests can request special assistance or accommodations by contacting Disneyland Paris Special Assistance during booking or by notifying Cast Members upon arrival.

Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are allowed inside Au Chalet de la Marionnette and must stay with their handlers at all times.

Are menus available in accessible formats (e.g., braille, large print, digital)?
Menus in large print and braille are available upon request. Digital menus may also be accessible via mobile devices.


Information For Wheelchair Accessibility:

Is the Restaurant wheelchair Accessible?
Yes, Au Chalet de la Marionnette is wheelchair accessible. The accessible entrance is located at the main entrance.

Is the seating in Au Chalet de la Marionnette wheelchair accessible?
Yes, the restaurant features free-standing tables and seating. For any accessibility requirements, please inform the special assistance team in advance or a Cast Member on arrival.

Are the buffet counters wheelchair accessible?
This restaurant is primarily quick service with counter service. Counters are at an accessible height but do not feature wheel-under space. Assistance is available if needed.

Are there disabled toilets within the restaurant?
Yes, disabled toilets are available nearby with step-free access, transfer space, accessible wash basin, and handrails.


Information For Neurodivergent Accessibility:

Is the restaurant suitable for those with Neurodivergent needs?
Yes, the restaurant is suitable for neurodivergent guests. Guests sensitive to noise may request quieter seating from Cast Members, who will try to accommodate where possible.

Does the restaurant offer any equipment to assist with neurodivergent needs?
Cast Members will do their best to assist, but no dedicated equipment is provided.

Does the restaurant offer a fast pass system?
This quick-service restaurant typically operates without a queue system. Priority cards may not be applicable, but guests should check on arrival.


Dietary Information:

Does the restaurant cater to dietary requirements?
Yes, Au Chalet de la Marionnette caters to dietary requirements. Guests should notify Cast Members on arrival about any medical, religious, or lifestyle dietary needs for alternative options.

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