Last Updated: 23/06/2025
This GDPR Policy explains how DLP Disability Destinations (“we”, “our”, or “us”) collects, uses, processes, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable global data protection laws. This policy applies to all individuals who interact with our website, including visitors, customers, and business partners.
1. Types of Personal Data We Collect
We may collect and process the following categories of personal data:
Identity and Contact Information:
Name
Email address
Phone number
Postal address (if provided)
Usage and Technical Data:
IP address
Browser type and version
Device information
Geographic location (approximate)
Pages visited and duration of use
Voluntary Information:
Accessibility preferences
Communication preferences
Any other data you choose to submit (e.g., property listings or reviews)
2. Lawful Basis for Processing
In accordance with Article 6 of the GDPR, we process personal data based on one or more of the following lawful grounds:
Consent: You have given clear permission for us to process your data for specific purposes.
Contractual Necessity: Processing is required to fulfil a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary for compliance with legal requirements.
Legitimate Interests: Processing is necessary for our legitimate business interests (e.g. service improvement or analytics), provided these are not overridden by your data protection rights.
3. Purposes of Data Processing
We process your personal data for the following purposes:
To operate and maintain our website and services
To respond to your inquiries or support requests
To manage user accounts and property listings
To send newsletters and promotional materials (if you opt in)
To perform analytics and improve our offerings
To comply with legal obligations or resolve disputes
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will delete or anonymize it securely.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:
SSL encryption
Access controls
Regular security audits
Staff awareness and training
6. Your Data Protection Rights
Under the GDPR, you have the right to:
Access: Request access to your personal data.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your data in certain circumstances (“right to be forgotten”).
Restriction: Request a halt to processing under specific conditions.
Portability: Request your data in a portable format.
Objection: Object to data processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us using the details below.
7. Data Transfers Outside the EEA
If we transfer your data to service providers or partners outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
Standard contractual clauses (SCCs)
Adequacy decisions from the European Commission
Binding corporate rules or equivalent protections
These safeguards ensure your data remains protected regardless of location.
8. Contact Us
For any requests, questions, or concerns regarding your personal data or this GDPR Policy, please contact us at:
📧 Email: dlp@disabilitydestinations.com
🌐 Contact Form: Available on our Contact Us page
We will respond to all valid requests within 30 days, or as permitted by applicable law.