Cool Station Accessibility and Guest Information
How can guests request special assistance or accommodations when booking?
As this is an on-the-go snack stand with no reservations, guests can arrange special assistance by contacting Disneyland Paris Special Assistance before visiting or by speaking with a Cast Member on arrival.
Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are welcome and must remain with their handler at all times.
Are menus available in accessible formats (e.g., braille, large print, digital)?
Menus are displayed at the counter and may be available in large print upon request. Digital menus can often be accessed on mobile devices. Braille menus are typically not available for this type of outlet.
Information For Wheelchair Accessibility
Is Cool Station Wheelchair Accessible?
Yes. The kiosk is accessible via step-free walkways in Discoveryland.
Is the seating wheelchair accessible?
There is no dedicated seating area. Nearby outdoor benches and rest areas are generally accessible to wheelchair users.
Are the buffet/service counters wheelchair accessible?
Partially. The counter is at a standard height, but Cast Members will assist wheelchair users with ordering and carrying items.
Are there disabled toilets within the restaurant?
No. The nearest accessible toilets are located within Discoveryland, a short walk away.
Information For Neurodivergent Accessibility
Is the restaurant suitable for those with neurodivergent needs?
Yes. As an outdoor snack kiosk, it is generally low in sensory stimulation, though queues can occur during peak periods.
Does the restaurant offer any equipment to assist with neurodivergent needs?
No dedicated sensory equipment is provided.
Does the restaurant offer a fast pass or priority seating system?
No. Service is on a first-come, first-served basis.
Dietary Information
Does the restaurant cater to dietary requirements?
Partially. Menu choices are limited to snacks and drinks, so options for guests with allergies or specific diets may be minimal. Guests should ask Cast Members about ingredients before purchase.