Hakuna Matata Restaurant Accessibility and Guest Information
How can guests request special assistance or accommodations when booking?
Guests can request special assistance or accommodations by contacting Disneyland Paris Special Assistance in advance or by informing a Cast Member upon arrival.
Are assistance dogs allowed inside the restaurant?
Yes, assistance dogs are welcome and must remain with their handler at all times.
Are menus available in accessible formats (e.g., braille, large print, digital)?
Large print menus are available upon request. Guests can also access digital menus via mobile devices. Braille menus may be available in limited numbers—advance notice is recommended.
Information For Wheelchair Accessibility
Is Hakuna Matata Restaurant Wheelchair Accessible?
Yes. The restaurant has step-free access via the main entrance.
Is the seating wheelchair accessible?
Yes. There are movable chairs and free-standing tables with adequate space for wheelchair users.
Are the buffet/service counters wheelchair accessible?
Yes. Service counters have sections at a suitable height for wheelchair users.
Are there disabled toilets within the restaurant?
Yes. Accessible toilets are available with step-free entry, handrails, transfer space, and an accessible wash basin.
Information For Neurodivergent Accessibility
Is the restaurant suitable for those with neurodivergent needs?
Yes. The restaurant has a lively Lion King–themed atmosphere, with background music and decorative elements that can be stimulating. Guests sensitive to noise or visual stimulation may wish to request quieter seating away from busy areas.
Does the restaurant offer any equipment to assist with neurodivergent needs?
No dedicated sensory equipment is available, but Cast Members will try to accommodate requests for quieter spaces.
Does the restaurant offer a fast pass or priority seating system?
No. This is a quick-service restaurant operating on a first-come, first-served basis.
Dietary Information
Does the restaurant cater to dietary requirements?
Yes. Guests should inform Cast Members of any allergies, intolerances, or dietary preferences. Vegetarian and some gluten-free options are typically available.