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Are Assistance Dogs Allowed Inside the Shop at Disney’s Hotel Santa Fe?

Yes, assistance dogs are fully allowed inside Bay Boutique, the gift shop at Disney’s Hotel Santa Fe. Guests who rely on guide dogs, hearing dogs, medical response dogs, or other trained assistance animals can access the shop without restriction. This is part of Disneyland Paris’ wider accessibility commitment across all its hotels, restaurants, and shops.


Where Assistance Dogs Are Permitted

Assistance dogs are welcome throughout the entire hotel, including:

  • Bay Boutique (gift shop)
  • Reception and lobby
  • Restaurants and bar areas
  • Guest rooms, including accessible rooms
  • Outdoor paths and communal areas

There are no limitations based on breed, size, or certification region, provided the dog is a trained assistance animal and remains under control.


Guidelines for Bringing an Assistance Dog into the Shop

RequirementDetails
Leash or harnessDogs must be on a lead or wear a visible support harness
IdentificationNot legally required, but helpful for staff awareness
CleanlinessDogs should be clean, well-groomed, and house-trained
BehaviourCalm, non-disruptive behaviour expected
Staff interactionMost staff are trained to accommodate support animals

If your dog needs space or reacts to crowds, staff can help you shop more quickly or offer assistance collecting items.


Water, Rest Spots, and Comfort

  • Water bowls may be provided on request at the hotel reception
  • The quiet seating area just outside Bay Boutique can be used for rest
  • Guests are encouraged to bring their dog’s comfort mat, collapsible bowl, or cooling vest if visiting during warmer weather

Tips for a Smooth Visit

  • Visit during mid-morning or evening hours when the shop is quieter
  • Let staff know if your dog needs a little more space around displays
  • If you’re shopping with other mobility equipment or a child, staff can assist you while your dog remains beside you

Final Recommendation
Guests visiting Bay Boutique at Disney’s Hotel Santa Fe can bring their assistance dogs with them without concern. The shop is accessible, welcoming, and staff are trained to support individuals with visible and hidden disabilities, ensuring a respectful and inclusive shopping experience.

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