Can Medical Equipment Be Delivered to Disney’s Hotel Santa Fe?
Yes, medical equipment can be delivered to Disney’s Hotel Santa Fe before or during your stay. Guests with disabilities or chronic health conditions are welcome to arrange delivery of mobility aids, hoists, profiling beds, oxygen supplies, or other necessary equipment through external medical suppliers. The hotel works with Disneyland Paris’ accessibility services team to ensure deliveries are handled smoothly and equipment is safely received.
What Kind of Medical Equipment Can Be Delivered?
Common items that guests have delivered include:
- Electric or manual wheelchairs and mobility scooters
- Mobile hoists and profiling beds
- Shower chairs, commodes, and transfer equipment
- Oxygen tanks or portable concentrators
- Medical coolers or fridges for storing medication
- CPAP machines or breathing support devices
Disney does not supply this equipment directly, but it can be rented or shipped through local Paris-based medical hire companies.
How to Arrange Equipment Hire
To use a shower chair or commode at the hotel, follow these steps:
- Contact a medical hire provider in advance of your trip
- Choose the specific equipment you need
- Provide your arrival date, hotel details, and booking name
- Let the hotel know that you expect a delivery
- Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed
Providers such as Motion4Rent, Mobility Equipment Hire Direct, and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.
Delivery and Storage Guidelines
| Detail | Information |
|---|---|
| Hotel address | Available upon request from Disney support |
| Delivery timing | 24 to 48 hours before check-in preferred |
| Reception holding service | Yes – can store equipment until arrival |
| Room placement | Staff can assist with setup if needed |
| Collection after departure | Must be arranged directly with supplier |
Guest Responsibilities
- Arrange and pay for equipment rental independently
- Confirm with your supplier that equipment is clean, safe, and CE-certified
- Make sure your name and booking details are clearly marked on the delivery
- Organise collection on or just after your departure date
Tips for a Smooth Process
- Provide Disney with as much detail as possible before arrival
- Request a ground-floor accessible room if your equipment is bulky or includes a profiling bed
- Bring any accessories you regularly use, such as slings, chargers, or cables
- Allow extra time for setup and testing after arrival
Final Recommendation
Hotel Santa Fe supports the delivery and safe use of essential medical equipment. Guests can coordinate with external suppliers and the Disney accessibility team to ensure a smooth experience. Planning ahead is important, especially for large equipment like profiling beds or oxygen devices.