Can I Request a Profiling Bed or Mobile Hoist in My Room at Disney’s Newport Bay Club?
No, Disney’s Newport Bay Club does not directly provide profiling beds, mobile hoists, or other specialist medical equipment in its hotel rooms. However, guests are welcome to arrange delivery of personal medical equipment through an external medical supplier prior to their arrival. The hotel is supportive and experienced in accommodating guests with complex mobility or health needs, including those who require lifting aids or adjustable beds.
What Disney Can and Cannot Provide
| Equipment | Provided by Hotel | Notes |
|---|---|---|
| Profiling (adjustable) bed | ❌ No | Not available; standard hotel beds only |
| Mobile hoist | ❌ No | Not provided by hotel; guests may bring or rent externally |
| Shower chairs (basic) | ✅ Yes | Foldable chairs available on request at reception |
| Bed rails | ❌ No | Must be arranged via third-party provider |
| Fridge for medication | ✅ Yes (limited) | Available in Compass Club rooms; not guaranteed in standard rooms |
Bringing or Renting a Profiling Bed or Hoist
Guests requiring specialist mobility equipment should contact a trusted third-party medical equipment supplier who regularly delivers to Disneyland Paris hotels. These companies can provide:
- Electric profiling beds (hospital-style with adjustable height, head, and leg positions)
- Portable or mobile hoists compatible with the under-bed clearance in most accessible rooms
- Air mattresses, bed rails, commodes, transfer boards, and more
The hotel concierge and front desk team will accept delivery of the equipment and arrange to have it placed in your room before you arrive, provided they are notified in advance.
How to Arrange Equipment Hire
To use a shower chair or commode at the hotel, follow these steps:
- Contact a medical hire provider in advance of your trip
- Choose the specific equipment you need
- Provide your arrival date, hotel details, and booking name
- Let the hotel know that you expect a delivery
- Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed
Providers such as Motion4Rent, Mobility Equipment Hire Direct, and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.
Important Booking Steps for Guests Needing Equipment
- Request an accessible room at the time of booking, and specify that you will be bringing or renting a hoist or profiling bed.
- Check with the hotel for the under-bed clearance measurements, as some beds may have a fixed base.
- Contact a local medical supplier who services Disneyland Paris and arrange delivery directly to the hotel, including the guest’s name and arrival date.
- Inform the Disneyland Paris Accessibility Team at least 1–2 weeks before arrival to confirm room compatibility and make necessary notes on your reservation.
- Bring any personal support items (e.g. sling for hoist, bed remote, adapters) as the hotel does not stock replacements.
Room Compatibility Notes
Accessible rooms generally offer:
- Sufficient floor space to position a portable hoist or adjustable bed
- Side and foot clearance to enable wheelchair and equipment manoeuvring
- Electrical outlets near the bed for charging hoists or powering electric beds (UK or EU plug adapters may be needed)
However, not all rooms have the same under-bed frame design, so it is essential to confirm compatibility for hoist legs if required.
Summary Table
| Requirement | Availability at Newport Bay Club |
|---|---|
| Profiling bed provided | ❌ No – arrange via external supplier |
| Mobile hoist provided | ❌ No – external rental required |
| Under-bed clearance for hoist use | ✅ Partial – varies by room, confirm with hotel |
| External equipment delivery allowed | ✅ Yes – hotel can receive and set up with advance notice |
| Electrical outlets near bed | ✅ Yes – bring adapters if needed |
| Hotel staff trained in support lifts | ❌ No – personal assistants or carers must provide support |
Final Recommendation
While Disney’s Newport Bay Club does not provide profiling beds or hoists, they work well with external medical suppliers to accommodate guests who need them. Booking an accessible room with adequate space, arranging third-party equipment rental in advance, and coordinating with the accessibility team before your stay will ensure a smooth, supported visit. Be clear about all medical needs at the time of booking to ensure a suitable room is assigned.