Are Assistance Dogs Permitted in Public Areas at Disney’s Sequoia Lodge?
Yes, assistance dogs are welcome throughout all public areas of Disney’s Sequoia Lodge, in line with Disneyland Paris’ accessibility and inclusion policies. This includes the reception area, restaurants, lounges, shops, and outdoor spaces.
Eligibility
Assistance dogs are recognised as working animals trained to support individuals with:
- Visual impairments (guide dogs)
- Hearing impairments (hearing dogs)
- Medical alerts (e.g. diabetes, epilepsy)
- Physical mobility support
- Autism and other neurodiverse needs
Dogs must be trained and registered with a recognised assistance dog organisation. Emotional support animals (ESAs) that are not certified as service animals may not receive the same level of access.
Areas Where Assistance Dogs Are Permitted
| Location | Access Allowed | Notes |
|---|---|---|
| Reception and lobby | ✅ Yes | Full access at check-in and throughout stay |
| Restaurants and lounge bar | ✅ Yes | Dogs can accompany guests to all tables |
| Shops and boutique | ✅ Yes | Dogs may enter and remain with their handler |
| Outdoor areas and pathways | ✅ Yes | Including lakeside trails and garden areas |
| Swimming pool and spa | ❌ No | Not permitted in wet areas for hygiene |
| Fitness centre | ❌ No | Restricted for safety reasons |
In-Room Accommodations for Assistance Dogs
- Guests with assistance dogs may stay in any accessible room
- Water bowls, mats, and a welcome pack are typically provided upon request
- Housekeeping will be informed not to enter the room unless a guest is present
- Dogs must be under control at all times and should not be left alone in the room for extended periods unless they are trained to do so
Relief Areas
- Sequoia Lodge does not have an official dog relief area, but there are ample outdoor grassed and woodland areas suitable for toileting
- Staff can suggest quiet, shaded spots around the lake or behind lodge buildings
- Waste disposal bags and bins are the responsibility of the guest
Guest Support & Etiquette
- If you need assistance locating quiet spaces or navigating the hotel with your dog, speak to a cast member at any time
- Other guests may not be aware that your dog is working — consider using a visible assistance dog vest
- Staff will not pet, distract, or interfere with your dog unless invited
Summary
| Feature | Availability / Notes |
|---|---|
| Public area access | ✅ Yes – all main spaces except pool/spa/gym |
| Welcome pack (mat, bowl, etc.) | ✅ Available on request |
| Outdoor relief areas | ✅ Informal – natural spaces available |
| In-room accommodations | ✅ Yes – accessible rooms suitable for dog handlers |
| Hotel staff trained in etiquette | ✅ Yes – staff are respectful and supportive |
| Emotional support animals allowed | ⚠️ Not guaranteed – only registered assistance dogs |
Recommendation:
If you’re travelling with an assistance dog, notify Disney at the time of booking and confirm details with the Accessibility Team before your stay. This ensures the room is prepared and staff are aware of any specific support or accommodations you may need.