Can Medical Equipment Be Delivered to Disney’s Sequoia Lodge?
Yes, guests can arrange for medical equipment to be delivered to Disney’s Sequoia Lodge in advance of or during their stay. The hotel accepts deliveries from recognised third-party medical suppliers, but advance notice is strongly recommended to ensure smooth handling and storage.
Accepted Equipment Deliveries
The hotel commonly accepts delivery of the following items:
- Manual or powered wheelchairs
- Mobility scooters
- Portable hoists
- Shower chairs
- Profiling beds (by prior arrangement only)
- CPAP machines or ventilators
- Medical fridges (where needed for medication)
- Other medically necessary items arranged through an equipment provider
Delivery Instructions
To arrange medical equipment delivery:
- Contact your equipment provider and confirm they deliver to Disneyland Paris hotels
- Ensure delivery is addressed clearly with:
- Guest’s full name
- Arrival date
- Reservation number
- Hotel name: Disney’s Sequoia Lodge
- Notify the Disneyland Paris Accessibility Team at least 2 weeks in advance
- Confirm with Sequoia Lodge reception or concierge if the hotel has received your delivery upon arrival
Delivery Address Format
Here is the format to use for shipping labels or equipment providers:
[Guest Name] – Arrival [Date]
Disney’s Sequoia Lodge
Avenue Robert Schuman
77700 Coupvray, France
Phone: +33 1 60 45 51 00
Be sure to include the hotel name and your arrival date to prevent delays or misplacement.
Storage and Setup
- Bell Services or hotel staff will store your equipment until check-in
- Staff may deliver items directly to your room once you’ve arrived
- Hotel staff do not set up or operate medical equipment — guests or carers must handle all installation and use
- For large or bulky equipment (e.g. profiling beds), advance approval is required to ensure the room can accommodate it
Collection After Your Stay
- Equipment can typically be left at reception for collection by your supplier
- Ensure you arrange a collection date with your provider that matches your check-out
- Clearly label items for return with your name and room number
Summary
| Medical Equipment Delivery | Availability / Notes |
|---|---|
| Accepted deliveries | ✅ Yes – wheelchairs, hoists, CPAP, beds, etc. |
| Advance notice required | ✅ Strongly recommended (2+ weeks before arrival) |
| Setup support by hotel staff | ❌ No – guest/carer responsible for use and assembly |
| Delivery before arrival | ✅ Yes – held at reception or bell services |
| Collection after departure | ✅ Yes – arrange with provider and hotel staff |
| Profiling beds | ✅ Possibly – requires pre-approval and equipment details |
Recommendation:
If you require delivery of medical equipment, coordinate early with your supplier and inform both the Disneyland Paris Accessibility Team and Sequoia Lodge reception. Ensure all packages are clearly labelled, and confirm delivery has been received upon check-in.