The Toy Store Accessibility Overview

The Toy Store in Disney Village offers a wide range of Disney-themed toys, games, and souvenirs suitable for all ages.

Physical Accessibility

Step-free access with wide entrances allowing easy passage for wheelchairs and mobility aids.

Spacious aisles inside, about 120 cm wide, providing comfortable maneuverability for wheelchair users.

Shelves and displays are arranged with some lower sections accessible to guests in wheelchairs.

Level, slip-resistant flooring throughout the store enhances safety and ease of movement.

Staff Training and Support

Staff are trained in disability awareness and are available to assist guests with reaching items, navigating the store, or carrying purchases.

Sensory Environment

The store features bright lighting and engaging displays, which may be stimulating for guests with sensory sensitivities.

Guests can request assistance or quieter shopping times to reduce sensory overload.

Additional Support

Assistance dogs are welcome in the store.

Accessible payment options and communication support are available upon request.

Shopping Service

When you spend €50 or more before 3:00 PM, purchases can be left at the store and collected later at your Disney Hotel or at the Disney Store in Disney Village.

This service covers most Disney Hotels. Guests are advised to ask in-store or at their hotel for full details.

Final Thought

The Toy Store combines a vibrant shopping environment with accessible features and helpful staff, aiming to provide a positive experience for guests with diverse needs. Advance communication helps ensure personalized support.