Glossary

Accessible Seating

Seating is designed to accommodate wheelchair users or guests with mobility aids, including removable chairs and sufficient space for maneuvering.

Accessible Restroom

Restroom facilities are equipped with features such as grab bars, wider doors, lower sinks, and enough space for wheelchair users to maneuver comfortably.

Assistance Dog / Service Animal

A trained animal that assists a person with disabilities by performing specific tasks such as guiding, alerting, or providing physical support.

Assistive Listening Device

Technology provided to enhance sound clarity for guests with hearing impairments, often available at theaters and some attractions.

Disability Access Service (DAS)

A program allowing guests with disabilities or sensory needs to schedule return times for attractions to avoid long waits in standard queues.

Guide Dog Relief Area

Designated outdoor spaces where assistance dogs can relieve themselves, located throughout the resort.

Height Restriction

Minimum or maximum height requirements for rides, often in place for safety reasons.

Mobility Aid

Devices that assist with mobility, including manual and powered wheelchairs, mobility scooters, walkers, and crutches.

Neurodiverse / Neurodivergent

Terms describing a range of neurological variations such as autism, ADHD, sensory processing differences, and other cognitive or sensory conditions.

Quiet Area / Sensory Room

Designated calm spaces for guests needing a break from sensory input, crowds, or noise to relax and self-regulate.

Ride Access Pass / Easy Access Pass

Special passes that provide guests with disabilities or access needs priority or alternative entry to attractions to reduce wait times.

Service Animal Policy

Rules governing the presence and behavior of assistance animals within the resort and attractions.

Sensory Overload

An overwhelming experience caused by excessive sensory stimuli, such as loud noises, bright lights, or crowded environments.

Sensory Sensitivities

Heightened or altered responses to sensory inputs like sound, light, texture, or smell, often experienced by neurodiverse guests.

Transfer

The process of moving from a wheelchair or mobility aid into a ride vehicle or seat, which may require assistance.

Visual Impairment

Partial or complete loss of vision; accessibility features may include braille signage, tactile guides, or audio descriptions.

Wheelchair Accessible

Designated areas, pathways, or facilities that are usable by wheelchair users, typically featuring step-free access, ramps, wide doorways, and accessible seating.

Wheelchair Rental

Availability of manual or powered wheelchairs for guest use, typically for rent within the resort or theme park.

Elevator / Lift

Mechanical means of vertical transport, enabling access to different floors or levels for guests unable to use stairs.

Stroller / Pram Access

Facilities and pathways accommodating strollers and prams, which may also be used by guests with mobility needs.

Priority Seating

Reserved seating areas at shows or attractions for guests with disabilities and their companions.

Accessible Parking

Parking spaces located close to entrances with extra space to accommodate vehicles used by people with disabilities.

Braille Signage

Signs featuring raised dots that represent letters and numbers, aiding guests with visual impairments in navigation.