Emergency Procedures for Guests with Disabilities

Safety is a top priority at Disneyland Paris. Knowing the emergency procedures and available support can help ensure a secure visit.

What to Do in an Emergency

Follow instructions from cast members and emergency personnel promptly.

Emergency alarms may include flashing lights and audible signals; if you have sensory sensitivities, notify Guest Services ahead of time for assistance plans.

Assistance During Evacuation

Guests with mobility impairments or other disabilities may request assistance with evacuation. Cast members are trained to help safely evacuate guests requiring support.

Notify Guest Services upon arrival or when registering for Disability Access Services to discuss any specific evacuation needs.

Designated Evacuation Areas

Designated safe zones for guests with disabilities are available throughout the parks and resorts. Staff will guide guests to these areas as needed.

Communication Aids

If you have communication needs, inform Guest Services so staff can provide alternative communication methods during emergencies.

Personal Emergency Plans

Consider preparing a personal emergency plan, including emergency contacts and any medical information. Carry identification and alert cards if applicable.

Accessibility of Emergency Facilities

First aid stations are fully accessible and staffed with trained medical personnel.

Accessible transportation may be arranged in an emergency.