Can I request a profiling bed or mobile hoist in my room at Hotel Cheyenne?

No, Disney’s Hotel Cheyenne does not provide profiling beds, electric hospital beds, or mobile hoists as part of its standard room equipment. However, guests with mobility or medical needs can arrange for private hire of equipment from local French medical suppliers, who are permitted to deliver items directly to your hotel room before or during your stay.

What the Hotel Can and Cannot Provide

Equipment Provided by Hotel? Notes Profiling/electric beds ❌ No Must be hired through a third-party medical supplier Mobile hoists (manual/electric) ❌ No May be compatible with under-bed clearance; confirm in advance Shower chairs/stools ✅ Sometimes Request in advance via Disney's accessibility team Extra pillows or bed risers ✅ Yes Ask through Guest Services

Although the hotel does not own or manage medical devices, it does allow hired equipment in guest rooms and can help coordinate delivery or storage if arranged in advance.

How to Arrange Equipment Hire

To use a shower chair or commode at the hotel, follow these steps:

Contact a medical hire provider in advance of your trip

Choose the specific equipment you need

Provide your arrival date, hotel details, and booking name

Let the hotel know that you expect a delivery

Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed

Providers such as Motion4Rent , Mobility Equipment Hire Direct , and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.

Room Compatibility for Equipment

Hotel Cheyenne’s accessible rooms typically include:

Flat flooring and wide entry points for wheeling in equipment

Under-bed clearance of approx. 12–14 cm, compatible with most portable hoists

Enough free floor space for a standard profiling bed (if replacing one of the hotel beds)

Beds cannot usually be removed by staff, so you may need to request permission to rearrange furniture or disable one bed to make space for medical equipment.

Contacting the Disney Special Assistance Team

Before your trip, contact Disneyland Paris’ Accessibility Services to:

Confirm room layout and under-bed clearance

Request specific items (shower stool, bed risers)

Notify the hotel that medical equipment will be delivered

Ask for a ground-floor room with easy access for equipment delivery

Disney is generally helpful with advance notice, but may not accommodate last-minute requests, especially for specialist medical needs.

Final Recommendation

While Disney’s Hotel Cheyenne doesn’t offer profiling beds or hoists, guests can arrange private medical equipment hire from French suppliers. Rooms are generally suitable for setup, and the hotel supports deliveries if arranged in advance.