Can I Hire Mobility Equipment While Staying at Disney’s Hotel Cheyenne?

Yes, guests staying at Disney’s Hotel Cheyenne can hire mobility equipment such as manual wheelchairs and mobility scooters (ECVs) through Disneyland Paris’ official rental services. While the equipment is not hired directly from the hotel itself, arrangements can be made through Guest Services or in advance via the Disneyland Paris Accessibility Team.

Key Information About Mobility Equipment Hire

Equipment Type Availability Manual wheelchair Yes – available to rent at the parks Electric mobility scooter (ECV) Yes – limited number available daily Pre-booking allowed Recommended – especially for ECVs Hotel delivery No – must be collected from Town Square Rentals in Disneyland Park Valid ID required Yes – and a refundable deposit may apply Daily rental fees Yes – payment required per day (subject to availability)

Wheelchairs and scooters must be picked up from Town Square Rentals , located just inside Disneyland Park, near the entrance. ECVs are available on a first-come, first-served basis, so early arrival is advised.

Additional Accessibility Support

Reception staff can guide you on where and when to collect mobility devices

Guests can bring their own wheelchairs, scooters, or rented equipment from third-party providers

If you need assistance transporting your own equipment from the train station or car park, staff may be able to help upon request

Tips for Renting Mobility Equipment

Contact Disney’s Accessibility Team before your trip to request advance reservation details

Plan to arrive at the parks early in the day if you require an ECV

Keep proof of rental and ID with you while using the equipment

Consider using third-party rental companies if you prefer hotel delivery and multi-day hire

How to Arrange Equipment Hire

Contact a medical hire provider in advance of your trip

Choose the specific equipment you need

Provide your arrival date, hotel details, and booking name

Let the hotel know that you expect a delivery

Upon arrival, check with reception to confirm the equipment has arrived and request assistance if needed

Providers such as Motion4Rent , Mobility Equipment Hire Direct , and Axsol Location offer delivery to Disneyland Paris hotels. These services are reliable and familiar with resort procedures.

Final Recommendation

While Disney’s Hotel Cheyenne does not provide on-site mobility equipment rentals, guests can hire what they need through Disneyland Paris. Manual wheelchairs and ECVs are available, but it’s best to plan ahead and consider alternative suppliers if you require guaranteed availability or delivery to the hotel.