Are Assistance Dogs Allowed in All Public Areas and Guest Apartments at Staycity Aparthotels Paris Marne-la-Vallée?

Yes, Staycity Aparthotels Paris Marne-la-Vallée welcomes assistance dogs throughout the property. Whether you are staying in an accessible apartment, dining in the breakfast area, or relaxing by the pool, your assistance dog is permitted to accompany you at all times. The hotel follows inclusive access guidelines that recognise assistance dogs as essential companions, not pets.

Public Area Access

Assistance dogs are allowed in all shared spaces, including:

The reception and lobby

The café-bar and breakfast room

Lounge and games areas

Outdoor seating zones and pool terraces

Lift lobbies and internal corridors

There are no restrictions or “no animals” zones when it comes to trained assistance dogs. Staff are trained to recognise their role and will not ask for documentation, though many guests choose to use an identifiable harness or vest for clarity.

In-Apartment Comfort for Assistance Dogs

Accessible apartments provide plenty of space for both the guest and their assistance dog. The open-plan layout includes:

Clear floor space for the dog to lie beside or near the bed

Non-carpeted flooring that is easy to clean and safe underfoot

Optional balcony access with secure doors, ideal for supervised fresh air breaks

Calm, quiet environments with no harsh lighting or sudden noises

While the hotel does not automatically provide supplies, you can request a water bowl or information about the closest green space for toileting. Most guests bring their own bedding, food, and waste bags to ensure their dog’s comfort is maintained.

Staff Support and Awareness

Staff at Staycity are trained to be respectful and non-intrusive around assistance dogs. You can expect:

A calm check-in experience with time and space for your dog to settle

Seating arranged in quieter areas of the breakfast room if needed

Guidance to the nearest outdoor areas for toilet breaks

Help with carrying bags or opening doors if your hands are occupied managing the dog

If your assistance dog is sensitive to crowds or stimulation, staff will do their best to support your movements during busy times.

Final Thought

Staycity Aparthotels provides a welcoming and practical environment for assistance dog users. From room layouts to public access and trained staff, everything is in place to ensure your dog can support you without interruption or restriction. You can expect a respectful and well-prepared experience during your stay.