Alice and Friends – Fantasyland Accessibility and Guest Information

Location: Fantasyland, Disneyland Park

Alice and her friends from Wonderland can be encountered in Fantasyland at Disneyland Paris, where visitors may meet the Queen of Hearts, Mad Hatter, Tweedledee, Tweedledum or other Wonderland characters.

The official encounter is listed as An Encounter with the Queen of Hearts or with your friends from Wonderland . Characters, appearance times and arrangements may change, so check the Disneyland Paris app before visiting.

At a Glance

Feature Information

Experience Disney character meet-and-greet

Location Fantasyland, Disneyland Park

Characters Queen of Hearts and friends from Wonderland

Wheelchair transfer Not required for a character encounter

Environment Outdoor Fantasyland setting

Sensory considerations Crowds, conversation and character interaction

Priority Card Priority access subject to Disney's arrangements

Easy Access Card Follow the applicable access procedure

PhotoPass Availability varies

Where to Find Alice and Friends

The Wonderland character encounter takes place in Fantasyland, the fairytale-themed area of Disneyland Park.

The characters associated with the encounter may include the Queen of Hearts, Mad Hatter, Tweedledee and Tweedledum.

The exact meeting point and appearances can change. Use the official Disneyland Paris app to find the current location and times before making your way there.

Wheelchair and Mobility Accessibility

Character encounters do not involve boarding a ride vehicle, so you do not need to transfer from your wheelchair to take part in the interaction.

The surrounding Fantasyland pathways provide access to the park's attractions and character locations.

However, the precise queue layout, turning space and entry arrangements can vary depending on where the characters appear.

If you use a wheelchair or mobility scooter, speak to the attending Cast Member about the appropriate entrance and waiting arrangements.

You can also explain if you need additional space for a companion or cannot remain standing for long periods.

Priority Card and Easy Access Card

Disneyland Paris offers disability access arrangements for eligible visitors.

Priority Card

The Priority Card provides priority, but not immediate, access to Disney character encounters.

Show your card to the Cast Member managing the encounter. They can explain the procedure for that particular location.

Easy Access Card

Easy Access Cards follow different access rules from Priority Cards, and their attraction reservation procedures should not automatically be assumed to apply to every character encounter.

Ask the attending Cast Member what arrangements are available for the specific encounter.

Virtual Queues

Some Disneyland Paris character encounters require visitors to join a virtual queue through the official app or with assistance from a Cast Member.

Check whether a virtual queue applies before visiting the meeting point.

Sensory Accessibility and Additional Needs

Meeting Disney characters can be an enjoyable experience, but it also involves several unpredictable sensory and social elements.

Noise and Crowds

Fantasyland can be busy, especially around its popular attractions and character locations.

Visitors may experience conversations, background attraction sounds, excited children and general park activity while waiting.

There is no dedicated quiet or sensory-friendly space advertised for this particular encounter.

Character Interactions

The Wonderland characters are known for their theatrical personalities.

The Queen of Hearts may behave dramatically, while the Mad Hatter and other characters can be playful and unpredictable.

If you or someone in your group finds unexpected interaction difficult, explain your preferences to the attending Cast Member.

You can also prepare younger visitors by describing what the characters look like and how the encounter normally works.

Personal Space and Communication

Characters may use expressive gestures, poses and movements during interactions.

If you prefer not to be touched or need a little more physical space, make this clear before approaching.

Visitors who communicate non-verbally or use communication aids can participate in character encounters, although the type of interaction will depend on the character and circumstances.

Photographs and PhotoPass

Photographs are generally part of Disneyland Paris character encounters.

You can take photographs with your own camera or phone.

Disney PhotoPass photographers may be present at some character locations, but their availability should not be assumed for every encounter.

If you use a wheelchair, you can remain seated for photographs.

Assistance Dogs

Recognised guide and assistance dogs are welcome in Disneyland Paris, subject to the resort's safety arrangements.

If you are attending a character encounter with an assistance dog, speak to the Cast Member before approaching the character so the interaction can be managed appropriately.

Practical Tips

Check the Disneyland Paris mobile app for current character appearances, locations and any virtual queue requirements.

If you have difficulty waiting or standing, speak to the Cast Member about the access arrangements before joining the queue.

For visitors with sensory or communication needs, preparing for the characters' theatrical personalities may make the interaction more comfortable.

Remember that meeting a particular Wonderland character cannot be guaranteed, even when the encounter is scheduled.